A Guide for Renters

Before you can rent a property, there are a few steps you need to go through:

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1. Affordability:

You should do your own research and get some ideas how much you can commit to rent each month. You can start by looking for the listing for rent at your target locations. Such information can easily be obtained via Rightmove or Zoopla. 

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2. Book a viewing

Once you have some idea of the rent, you can contact us to book a viewing. One of our letting team members will show you the house and answer questions.  

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3. Vetting

Once you decided to rent a property, we will need to do some basic vetting on you to ensure that you can afford the rent and not stretching yourself too thin. As part of the vetting process, we will need to see the following documents from you: payslips, employment details, your proof of residency to the UK, no. of tenants and whether you have pets etc.

 

Landlord may decide to conduct a formal referencing process. This process will be paid for by the landlord. The referencing is usually to allow landlords to obtain rental insurance cover.  

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4. Paperwork

Once your past the vetting process, we will provide the tenancy agreement for you to sign, together with the How to Rent Guide, Energy Performance Certificate, Gas Safe Certificate, Electric Safety Certificate, Property Check in Report and Certificate of your Deposit Protection Scheme.

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You are expected to pay a deposit, no more than the limit stipulated in the UK Law. Your deposit will be protected and registered in one of the government's approved schemes within 28 days. Your will receive a certificate from the deposit scheme showing your details, landlord's details, property address, the deposit amount and the time period. 

 

5. Termination

When you decided to terminate your tenancy, we will conduct a check out report to ensure you leave the house in the same condition as you first moved in, subject to wear and tear of course. If there are things that goes above and beyond generally accepted level of wear and tear, the landlord may choose to recover the cost of reinstatement by making a claim to your deposit scheme. The independent deposit scheme will review the claim impartially and make a decision on the claim.  if the claim is upheld, your deposit will be deducted accordingly, and the remaining balance will be returned to you as soon as possible.

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6. During the tenancy

If the landlord decided to let us to manage the rental property on their behalf. We will be your only point of contact if you have any issue in the property. 

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